Customers/clients who need to cancel their treatment/appointment or do not show up will have to pay the full amount owing of their treatment. Customers/clients must rebook for another date & time to prevent this.
Customers/clients must let BodyWorks know if a cancelation is required within 12 hours before the appointment/booking time & date.
What type of information do you collect?
We receive, collect and store any information you enter on our website booking system (Bookeo) or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, purchase history, client name, address and phone number. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), feedback, business reviews and personal profile.
How do you collect information?
When you conduct a transaction on our booking system, as part of the process, we collect personal information you give us such as your name, address and email address ect. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
To find out what the clients injury and symptoms consist of so we can do further research required for the treatment.
How do you store, use, share and disclose your site visitors' personal information?
Our company uses the Bookeo platform to take payments, bookings and store personal information. Please see Bookeo website for further information.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at email@example.com.